Frequently Asked Questions

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Our 30-minute telehealth consult is ideal for addressing a single concern, reviewing records briefly, and receiving a personalized plan. This includes up to 15 minutes of pre-visit review and a brief written summary after your appointment. However, no prescriptions, lab/imaging orders, or specialist referrals are available at this time; you’ll need to coordinate those through an in-person provider. 

If you have more complex issues, multiple concerns, or want a deeper integrative approach, our 60-minute consult may be better. It includes up to 30 minutes of pre-visit record review and an hour for discussion, diagnosis, and planning. You’ll also receive a written summary. As with the shorter visit, no prescriptions or direct lab/imaging orders are currently provided. 

If you find that more discussion or extensive record evaluation is needed beyond your initial consultation time, we charge $60 for each additional 30-minute block. We’ll always let you know before extending a session, so there are no billing surprises. 

Membership covers unlimited telehealth visits (and future in-person visits once our physical location opens), plus email, phone, and text support. You pay a monthly fee based on your age or family structure (e.g., $75/month for most adults, $35/month for children, etc.). This model encourages ongoing, proactive management of your health without the hassle of insurance billing.

Membership is completely optional. If you prefer the one-time “pay-as-you-go” approach, you’re welcome to continue non-member visits at our standard drop-in rates. Many patients, however, choose membership for the peace of mind that comes with unlimited access and ongoing support. 

If you decide to pay for your membership annually, you get a 10% discount on the total. Paying for two years upfront grants a 15% discount. This can be especially helpful if you plan to maintain ongoing care and want to save on monthly costs. 

Right now, we do not provide prescriptions, lab/imaging orders, or specialist referrals. Our services are focused on consultative and supportive care, giving you the information and guidance to work with your existing in-person providers. We plan to offer these services in the future once our brick-and-mortar office is open. 

Yes! Our membership fees are tiered to keep care accessible for everyone:

• Children (<18): $35/month (at present, we do not see young adults less than 16)
• Adults (18–49): $75/month
• Older Adults (50–64): $90/month
• Geriatric Adults (65+): $125/month
• And we have couples and family plans, plus college student and business/employee rates.

Each tier aims to balance typical healthcare needs with affordability.

We strive to keep our pricing transparent and consistent. If changes become necessary when we launch in-person services, we’ll communicate them clearly to all patients and provide an updated fee schedule. We would like to reward early members with a stable and competitive monthly membership price. Our goal is to maintain affordable, patient-centered care. 

We are out-of-network for all insurers (including Medicare/Medicaid). Our practice follows a direct-pay model to keep costs transparent and reduce administrative overhead. As we are trying to reserve the possibility to see Medicare patients in the future, we are restricted at this time from seeing any Medicare or Medicaid patient. If you have insurance, you can inquire with your plan about potential reimbursement for consult fees, but we do not file claims on your behalf. Some HSAs will pay for our services, it is best for you to discuss what is required and eligible with your HSA administrator.

Feel free to contact us directly if you need more information about any of our fees, services, or policies. We’re here to help you choose the best path for your healthcare journey!